Together, the risk assessment and BIA provide input for our continuity priorities, and mitigation and recovery strategies for business continuity plans (BCPs). The risk assessment helps us systematically identify, analyze, and evaluate the risk of disruptive incidents. ![]() We also conduct risks assessment at least annually. We conduct a business impact assessment (BIA) regularly and in case of any significant change to identify processes critical to Tresorit, assess the potential impact of disruptions, set prioritized timeframes for recovery. By applying, continually extending and improving the system, the goal is to reduce operational continuity risks, increase responsiveness and increase efficiency. Our Business Continuity Policy specifies a framework for business continuity requirements related to the processes and services provided by Tresorit. to respond and react effectively and promptly to interruptions and preserve the compliance level of the operating environment.to detect incidents as soon as possible after their occurrence.to ensure the smooth running of business operations and their supporting processes.In line with Tresorit's objectives, it is necessary to ensure proper communication with customers.to ensure that the restoration of critical business process, resources to normal operation happens as soon as possible.to ensure that a certain level of critical services is maintained in case of a crisis.for interruption of critical business process.Tresorit has a Business Continuity Management (BCM) system in place to prepare the organization The incident records and reports ensure that the cases are well documented, analyzed and the lessons learned are known to prevent or help the resolution of further occurrences.Īll our incident response policies and processes are tested and refined regularly and audited as part of our ISO 27001 certification.To execute external customer stakeholder communication as needed.Determine the severity of the given incident, and act accordingly.Primarily to restore normal operation as soon as possible.Our incident lifecycle processes ensure that in case of a disrupting event or problem in the product, systems, services and operations are responded and operation is restored to normal as soon as possible. Business transactions and information exchanges between customers or with partners can be trusted (authenticity and non-repudiation).Information is observed by or available to only those who have the right to know (integrity).Information is available and usable when required and systems that provide it resist attacks and are available (availability). ![]() The objectives of "normal" operation from an information security perspective are: An incident is an unplanned disruption or an event that could lead to a loss in business operations, information security, IT systems, employees, customers, or other vital functions.
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